At Grandma’s Crochet Tales, every product is carefully handcrafted with love and attention to detail. Since our creations are handmade, slight variations may occur, making each piece truly unique. 🧶✨

Returns & Exchanges

We currently do not accept returns or exchanges on orders once they have been delivered.

However, if you receive:

• a damaged product,

• the wrong item,

• or your order arrives in poor condition,

please contact us within 48 hours of delivery with clear photos/videos of the issue at:

📩 [your email / Instagram handle]

We will carefully review the concern and do our best to provide a suitable solution.

Custom Orders

Please note that customized or personalized orders are non-refundable and non-returnable, as they are specially made just for you.

Cancellation Policy

Orders can only be cancelled within 24 hours of placing the order. Once production has started, cancellations will not be possible.

Shipping Delays

As all items are handmade, slight delays may occasionally occur during production or shipping. We appreciate your patience and understanding.

Need Help?

For any questions regarding your order, feel free to reach out to us anytime:

💌 Grandma’s Crochet Tales